Hi, I am hoping someone will be able to help with some advice. I need to renew/apply for a new SA port from the UK, I have dual nationality (south African and British), but to renew my port I need my retention of South African citizenship letter as part of the application as I am in the UK when applying. Has someone else had this problem before? Please help? I need a copy or a new retention letter but I cannot get hold of anyone at the home office to ask what the process is in this situation, they don’t answer their phones or emails at all, I am desperate! Please help! What for I need to do to get a new letter?
thanks
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